Account Verification at monporatoto
Verification is how we make sure your balance stays yours. When you complete identity checks, withdrawals process faster and your account gets a higher security tier. We ask for a government-issued ID and a selfie — standard documents that confirm your name matches the wallet you registered with. Upload them through the verification section inside your account settings. Our team reviews submissions
and confirms status by notification. Skipping verification doesn't block deposits, but it does hold up withdrawals above certain thresholds. It's a one-time process and it directly protects your funds from unauthorised access.
- Go to account settings — Find the verification section inside your monporatoto account menu — the upload prompts are clearly labelled.
- Upload your ID — Submit a clear photo of your government-issued ID; the name must match your registered DANA, OVO or GoPay wallet exactly.
- Send a selfie — A photo of yourself holding your ID confirms the document belongs to you — standard and quick to complete on mobile.
- Wait for confirmation — Our team reviews your documents and sends a notification once your account verification status is updated.