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How monporatoto Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that data secure.

Account data protectedWallet data — DANA, OVO, GoPayNo third-party sellingYour right to access or deleteIndonesia-focused handling

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HOW WE PROTECT IT

Data Security and Account Protection Practices

We apply layered security measures across account creation, login and payment flows. Your password is stored as a hashed value — never in plain text — and every login triggers a one-time PIN check sent to your registered mobile number. Payment data passed through DANA, OVO or GoPay is encrypted in transit using SSL and is never stored on our servers after a transaction completes.

Cookies and Session Data

We use session cookies to keep your account active while you browse. Analytics cookies help us understand which pages load slowly on mobile — you can manage cookie preferences in your browser settings at any time.

Data Retention Policy

Account records are kept for as long as your account is active and for a defined period after closure, as required by applicable financial regulations. Once the retention window closes, data is permanently deleted from our systems.

Account Security Layer

Every account login requires OTP verification to your registered mobile. If we detect a login from an unfamiliar device, we flag it and require you to re-verify before access is restored.

Who to Contact for Changes

To update your registered email, wallet reference or request full data deletion, contact support via live chat or email. We verify your identity before processing any change to sensitive account fields.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a correction or ask us to delete your account information, our support team handles privacy requests directly. Raise your request through live chat, email or the in-account help form — we will confirm receipt and tell you what steps follow.

Team online

Live Chat

Open live chat from inside your account dashboard. State that your query is a privacy request and our team routes it to the right handler straight away.

Email Support

Send your data request by email with your registered account details. We confirm receipt and aim to respond within the timeframe required under applicable local rules.

In-Account Help Form

The help form inside your account settings lets you submit a privacy or data request without leaving the platform. Attach any relevant wallet reference if your query involves a DANA, OVO or GoPay transaction.

Data We Collect and Why We Collect It

monporatoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, mobile number and the wallet identifier linked to your payment method — whether that is DANA, OVO or GoPay. This lets us verify your account, process deposits and match withdrawals back to the correct wallet.

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We also log device type, browser session data and approximate location region to protect your account from unauthorised access. Transaction records are retained for as long as required by applicable financial and legal obligations in the regions where we operate. We do not sell, rent or
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trade your personal data to third parties for marketing purposes. Where we share data with payment processors — for instance, to route a GoPay or OVO transaction — that sharing is limited to what is strictly necessary to complete the transfer. If you are in Bekasi,
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Tangerang or anywhere else in Indonesia, the same data-handling principles apply uniformly to your account. Data collected through crash games, live tables or slot sessions is used only for session integrity and fraud prevention — never for targeted advertising outside our platform. You may request a
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copy of your stored data or ask us to correct inaccuracies at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Rights

Real questions from people who want to understand exactly what we store, how long we keep it and what you can ask us to do with it. If your question is not here, our live chat team can answer it directly.

We store your name, email, mobile number and the wallet identifier you use — DANA, OVO or GoPay. Device and session logs are also kept for account security purposes.

Yes. Submit a deletion request through live chat, email or the in-account help form. We verify your identity first, then process the deletion within the timeframe applicable regulations require.

We share only the minimum data required to route your DANA, OVO or GoPay transaction through the payment processor. We do not sell or share your data for any marketing purpose.

Transaction records are retained for as long as your account is active plus a defined post-closure period set by applicable financial regulations. After that window, they are permanently deleted.

Session cookies keep your account active while you browse. Analytics cookies help us identify slow-loading pages on mobile. You can manage or block cookies in your browser settings without affecting your account login.

Contact support via live chat or email with your account reference. We confirm your identity and then update the relevant field — registered email, mobile number or linked wallet reference — directly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesmonporatoto Casino InfoSerie A Mix Parlay

How monporatoto Handles Your Personal Data

Data Security and Account Protection Practices

Cookies and Session Data

Data Retention Policy

Account Security Layer

Who to Contact for Changes

Reach Us About Your Privacy

Live Chat

Email Support

In-Account Help Form

Common Questions About Your Data and Rights

01 What personal data does monporatoto store when I open an account?

02 Can I ask monporatoto to delete my data?

03 Does monporatoto share my wallet data with third parties?

04 How long does monporatoto keep my transaction records?

05 What are cookies used for on monporatoto?

06 How do I correct inaccurate information on my account?

Privacy Policy

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